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Jonathan Washko as been involved in the EMS industry for over 27 years and has held progressive leadership position with small, medium and large EMS systems in government, private, for-profit and not-for-profit entities. He is considered the leading industry expert on EMS system design, high performance EMS concepts, industry best practices, EMS deployment, lean business processes, system status management and is often called upon by EMS systems in crisis as well as those considered at the top of their game, in order to help transform these organizations to become the best they can be. Contact him at firstname.lastname@example.org.