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Bound Tree University has upgraded our online training platform to a new version. Use the links below to log in or register for access.

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Additional Classroom Support

TECHNICAL

If you have additional questions or need technical support for the Bound Tree University Classroom, please contact Customer Support.

Email: customersupport@boundtreeuniversity.com

Hours: Mon - Fri 8am - 5pm PST

FAQs

REGISTRATION

When I attempt to register, it says I am "already a member".
Your email address already exists in our system. You may have previously registered for the Classroom or you may have an account with EMS1.com. Your username and password from EMS1.com can be used to login to the Bound Tree University Classroom since Bound Tree University is powered by EMS1. If you have forgotten your username and password, you can retrieve it at: www.boundtreeuniversity.com/forgot.
 
What if I forgot my username and/or password?
You can retrieve your username and password at www.boundtreeuniversity.com/forgot.
 
I live outside of the United States. What should I put for the "zip code"?
Simply enter "00000" as a placeholder in this field.
 
I am not licensed - can I still take courses?
Yes, you can still take courses even though you are not licensed. After registering for an account on the Bound Tree University Classroom Registration page, please login to the Classroom. Once logged in, click on a new course in the Classroom. Then check the box at the top of the "CAPCE License Information" window that says "Check if you are not a NREMT or State EMS Professional."
 
How do I access courses and Certificates taken before November 1, 2015?
On November 1, 2015, access to online 24-7 EMS continuing education courses will no longer be available through Boundtree University. However, you will continue to have access to your 24-7 EMS course completion records in order to report continuing education hours to recertify or relicense as an EMS provider. It will be necessary for you to use a separate log-in address www.osmanager4.com/247login.aspx?sps=4ee5117e-0582-44b9-8fd7-bf6129af4bf4 to access your course completion information.

If you have questions or need assistance with your pre-November 1, 2015 courses, please contact our technical support team at support@hsi.com.

ACCREDITATION

Does Bound Tree University offer CAPCE-accredited continuing education courses?
Yes. Bound Tree University offers free EMS1 Academy courses that have been produced and approved by the EMS1 Academy, a CAPCE accredited organization. Each course is approved for 1.0 hours of CE. Successful completion is automatically reported to CAPCE by EMS1 Academy.
 
Is Bound Tree University a CAPCE-accredited organization?
No. Bound Tree University offers free EMS1 Academy courses that have been produced and approved by the EMS1 Academy, a CAPCE accredited organization.
 
How do I report completed CEUs to my state?
Course completion will be automatically reported to the CAPCE once a course has been passed successfully. If you would like for your certificates to be sent to a different office than the CAPCE listed, you will have to email or mail in your certificates of completed courses manually.
 
Are Bound Tree University Classroom courses accepted in my state?
Information on regulatory approvals for your state can be found at https://www.ems1academy.com/accreditation/.
 
Which courses are accredited for Basic Life Support and which are accredited for Advanced Life Support?
All of our courses are authorized and certified by CAPCE in all three categories: First Responder, Basic & Advanced.
 
Are the Bound Tree University Classroom courses considered "instructor based" according to the NREMT?
No, the courses available to you through Bound Tree University are considered to be online/distributive by NREMT, not instructor based. For reference, check out the NREMT recertification brochure, which explains how much distributive learning can be applied to each recertification: www.nremt.org/nremt/about/brochuresRecertification.asp.

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